Sunday, November 19, 2017

Claas opens new academy at Saxham headquarters

October 31, 2017 by  
Filed under News & Business

A new academy to provide training for customers and staff has been opened by Claas UK at the company’s headquarters in Saxham, Suffolk.

The purpose-built academy has been designed to provide training for dealer sales, service and parts staff as well as customer operators. It is the seventh academy on the Saxham site since the first was opened in 1954, employing just one trainer.

Today, the academy employs 11 staff and offers over 5,000 training days a year. It also plays an integral role in training young apprentices and service mechanics. There are currently 85 students in the Claas UK service and parts apprenticeship scheme.

The new academy features extensive classrooms, break-out areas and five workshop areas capable of accommodating the largest combines and forage harvesters. The new facilities enable trainers to demonstrate all the advanced features of the machines to customers and dealer staff.

In all, the academy contains around £6m of machinery. In addition to formal classroom training, a new eLearning facility using videos and animations is expected to offer over 20 eLearning programmes with the help of two staff within three years.

The academy was opened on 4 October by Lothar Kriszun, who recently retired after 36 years with the Claas Group. Mr Kriszun most recently served on the firm’s executive board, where he was both official group speaker and also responsible for the Claas tractor division.

“Farmers are in an environment that requires a high level of professionalism, and our new academy will help us achieve that,” said Mr Kriszun. “Trained people in sales and service are the backbone of our reputation.”

Apprentices from across the UK and Ireland will attend training courses at the academy. The German farm machinery giant has further plans to build a new multi-million pound UK headquarters at the Saxham site.

Guests attending the opening were given a full tour of the site and its technology. The opening of the academy was welcomed by St Edmundsbury mayor Terry Clements, who said it was a boost to highly skilled jobs.

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